What if I forget/lose my login data for the Portal?

If you have forgotten your password to access your user’s account, or if you have made six consecutive attempts when you signed on My eOI Portal and have entered the wrong password, the account will be temporarily locked.

In this case, you may request a new password by e-mail. If you have forgotten your password and you can not use the registered e-mail address, you can visit the competent police administration/police station where you will apply for a change of e-mail address.